Resume

My personal mission in life is to inspire curiosity. I do this through the content I create and the attitude I carry. I am a forward-thinking, visionary who wants to learn and grow into better things along with the clients and peers I work beside.

About me

As an Instructional Designer for a company that services top grocers throughout North America, I pride myself on the content I create. I am motivated and always open to experiencing new opportunities. My current role requires me to push the learning boundaries and create content that is engaging, approachable, and ever-changing in an industry that is continually doing the same. I believe in the statement, “You need to love what you do,” and I must say that it is a pleasure to serve the public, my coworkers, and my clients daily.

Technical Skills

Adobe Creative Suite

Articulate Storyline

Lectora Inspire

Microsoft Office

Audacity

Plotagon Studio

Previous Work Experience

Learning Specialist at Retail Business Services
(2018-Present)

  • Demonstrate effective project management, including meeting deadlines, maintaining schedules, and identifying and communicating risks early.
  • Create thought leadership by being aware of leading-edge learning solutions and market trends.
  • Design and develop blended learning programs, including instructor-led, technical systems, and computer-based training delivery methods.
  • Use of ADDIE model and innovative learning methodologies in curriculum design and development.
  • Collaborate with individuals and subject matter experts across the organization to evaluate and enhance current training materials and delivery methods.
  • Build and maintain cooperative working relationships inside and outside of the department and the organization.

Instructional Designer at The Fresh Market Inc.
(2018 Jan-2018 Aug)

  • Create engaging learning activities and compelling course content that enhances retention and knowledge transfer.
  • Work with subject matter experts to identify target audience‚Äôs training needs.
  • State instructional end goals and create content that matches them.
  • High proficiency in the Learning Management System (LMS) catalog, including loading courses, assigning courses, and pulling necessary data for course owners.
  • Apply tested instructional design theories, practice, and methods.
  • Provide exercises and activities that enhance the learning process.
  • Create supporting material/media (audio, video, simulations, role-plays).
  • Maintain project documentation and course folders.

Training and Development Specialist at The Fresh Market Inc.
(2015 – 2018)

  • Perform needs analysis and develop training programs that fill the gaps.
  • Research, design, develop, and evaluate instructional materials.
  • Assess the impact of training programs and adjust to improve effectiveness.
  • Manage multiple training projects and sessions concurrently.
  • Prepare training room, monitor supplies, order print materials, and assist with other logistics for classroom sessions.

Associate Operations Coordinator at The Fresh Market Inc.
(2010 – 2015)

  • Work alongside the Operations Coordinator to implement processes inside the stores which promote a better flow of communication.
  • Independently audit stores to better gauge the status of programs implemented.
  • Responsible for performing random Loss Prevention investigations and assisting both Human Resources, District Managers, or Store Managers in requested investigations.
  • Responsible for assisting with cost-saving initiatives and implementation.
  • Assist in the booking of travel for Store Managers, store staff, and new store teams.
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